Returns & Refund Policy

At Silent Peptides Australia, we are committed to providing high-quality products and reliable customer service. Please read our returns and refund policy carefully before placing your order.

Returns

Due to the nature of our products, we do not accept returns or offer refunds for items that have been opened, used, or tampered with.

To be eligible for a return, items must:

• Be unopened and unused

• Be in original packaging

• Be returned in the same condition they were received

Faulty or Damaged Items

If your order arrives faulty, damaged, or incorrect, please contact us as soon as possible at hello@silentpeptides.com with:

• Your order number

• A description of the issue

• Clear photos of the product and packaging

Once reviewed and confirmed by our team, we will offer an appropriate resolution, which may include:

• A replacement product

• Store credit

• A full or partial refund

Non-Refundable Situations

We do not provide refunds or returns for:

• Opened products

• Used products

• Change of mind

• Incorrect product selection by the customer

• Improper storage or handling after delivery

Contact Us

For all return or refund enquiries, please contact:

hello@silentpeptides.com